Buying a Train Ticket – Chinese Language Guide with Vocabulary and Phrases

In this post I will discuss useful phrases and vocabulary for catching long distance trains. I will step through a sample dialogue and follow that up with vocabulary lists and useful phrases.

Types of train in Chinese

The general word for a vehicle is 车chē (chē), this  can be used for all types of vehicles, however specific names for trains are:

  • High Speed Trains: 高gāo速sù列liè车chē (gāosù lièchē)
  • Subway: 地dì铁tiě (dìtiě)
  • Long Distance Train: 长cháng途tú列liè车chē (chángtú lièchē)

Long Distance and High Speed Trains in China

Catching in a long distance or high speed train in a country like China is not as straight forward as taking the subway and is more similar to catching a plane whereby you should pre-book your ticket, arrive early and will need to wait in a waiting area prior to boarding.

There are four classes of seats on Chinese long distance trains:

  • Hard Seat: 硬yìng座zuò (yìngzuò)
  • Soft Seat: 软ruǎn座zuò (ruǎnzuò)
  • Hard Sleeper: 硬yìng卧wò (yìngwò)
  • Soft Sleeper: 软ruǎn卧wò (ruǎnwò)

For sleepers there are three bunks:

  • 下xià铺pù (xià pù) the lower bunk
  • 中zhōng铺pù (zhōng pù) middle bunk
  • 上shàng铺pù (shàng pù) upper bunk

Sample Dialogue

This is a sample dialogue between a customer wanting to buy a train ticket and the sales (or customer service) staff at the sales counter:

<customer>
Hello, I’d like a ticket from Beijing to Shanghai.

你nǐ好hǎo,, 我wǒ要yào买mǎi一yī张zhāng从cóng北Běi京jīng到dào上Shàng海hǎi的de票piào
nǐ hǎo, wǒ yào mǎi yī zhāng cóng běijīng dào shànghǎi de piào

<ticketing staff>
Do you want a sleeper or seat?
你nǐ要yào卧wò铺pù还hái是shi坐zuò票piào??
nǐ yào wò pù hái shì zuò piào

I would like a soft sleeper
我wǒ想xiǎng一yī张zhāng软ruǎn卧wò的de票piào
wǒ xiǎng yī zhāng ruǎnwò de piào

When did you want to depart?
你nǐ想xiǎng什shén么me时shí间jiān去qù??
nǐ xiǎng shénme shíjiān qù?

piàoTomorrow at 10am
明míng天tiān十shí点diǎn早zǎo上shang
míngtiān shí diǎn zǎoshang

There is a train at 8:30 and one at 10:15.
有yǒu一yī趟tàng火huǒ车chē是shì99::3300,,还hái有yǒu一yī趟tàng火huǒ车chē是shì1100::1155..
yǒuyī tàng huǒchē shì 9:30, hái yǒuyī tàng huǒchē shì 10:15.

I will take the train which departs at 8:30
我wǒ要yào乘chéng八bā点diǎn半bàn钟zhōng开kāi的de火huǒ车chē

wǒ yào chéng bā diǎn zhōng kāi de huǒ chē

That is $150
那nà是shì一yī百bǎi五wǔ十shí元yuán
nà shì yībǎi wǔshí yuán

<makes payment>
Thank you
谢xiè谢xie
xièxiè

This is your ticket
这zhè是shì你nǐ的de票piào与yǔ零líng钱qián
zhè shì nǐ de piào

Thank you
谢xiè谢xie
xièxiè

Dialogue Explanation

In this section I will walk through the dialogue sentence by sentence:

我wǒ 要yào 买mǎi 一yī张zhāng 从cóng
wǒ yào mǎi yī zhāng cóng
I want (to buy) one (unit of) from
北Běi京jīng 到dào 上Shàng海hǎi 的de 票piào
běijīng dào shànghǎi de piào
Bejing to Shanghai (possession) ticket

While in English you might say “I want (to buy) a ticket from Beijing to Shanghai”, in Chinese the sentence order isn’t quite the same as in this case the “from Beijing to Shanghai” describes the type of ticket, it is not just any ticket, but a “Beijing to Shanghai” ticket. You could not change the order, that is you couldn’t say 我wǒ要yào买mǎi一yī张zhāng票piào从cóng北Běi京jīng到dào上Shàng海hǎi。.

A second point here is the use of 到 between Shanghai and Beijing. 到dào can be used to describe “to” or to “arrive”, so in this case it’s the train that goes from Beijing to, that is arrives at, Shanghai. Just like in English if you said the names in reverse you would be buying a ticket in the other direction from Shanghai to Beijing, which in this case isn’t what is being asked for.

你nǐ 要yào 卧wò铺pù 还hái是shi 坐zuò 票piào
nǐ yào wòpù háishì zuò piào
You want bed or seat ticket

This is very simple structure, as is common in Chinese which is a reasonably concise and to the point language. The customer service person (the ticket seller), could have said “would you like 你nǐ要yào (nǐ yào), which is literally “you want” and is again very direct.

我wǒ 想xiǎng 买mǎi 一yī张zhāng 软ruǎn卧wò 的de 票piào
wǒ xiǎng mǎi yī zhāng ruǎnwò de piào
I want (to) buy one unit (of) sleeper <posession> ticket

This is a very complete sentence, the customer could have simply answered with “soft sleeper” 软ruǎn卧wò (ruǎnwò), however typically Chinese is a highly contextual language whereby if the other person understands the context, sentences are less verbose, being direct and to the point. I have used this sentence primarily to give the full sentence structure.

你nǐ 想xiǎng 什shén么me时shí间jiān 去qù
nǐ xiǎng shénme shíjiān qù
You want what time go

Here the service staff ask the customer what time they want to go. You might think you could use 什么时候 (shénme shíhòu), however this is not correct. Generally 时shí候hou (shénme) means a point in time, while 时shí间jiān (shíjiān) refers to a period of time, however 时shí间jiān also refers to clock time, so in this instance as the customer is being asked what time on the clock they want to depart, 时间 is more appropriate.

明míng天tiān 十shí点diǎn 早zǎo上shang
míngtiān shí diǎn zǎoshang
Tomorrow 10 o’clock morning (am)

This sentence is quite simple, it is really the equivalent of “tomorrow (at) 10am” or “tomorrow (at) 10 o’clock in the morning”.

有yǒu 一yī趟tàng 火huǒ车chē 是shì 八bā点diǎn半bàn
yǒu yī tàng huǒchē shì bā diǎn bàn
There is one (trip) train is 8:30
一yī趟tàng 火huǒ车chē 是shì 十shí点diǎn一yī刻kè
yī tàng huǒchē shì shí diǎn yī kè
one (trip) train is 10:15

This is a long sentence which could be condensed. Here 一yī趟tàng (yī tàng) means one trip, where 趟tàng is a classifier (measure word) for trips. With regards to the pronunciation of time, here we have two times

  • 9:30 could be written in Chinese as 八bā点diǎn半bàn, where 九jiǔ is the number nine (see my post on numbers), 点diǎn is the equivalent of “o’clock” in English and 办bàn means half, meaning that 八bā点diǎn半bàn means literally 8 o’lock and a half.
  • 10:15 which can be written in Chinese as 十shí点diǎn一yī刻kè, where 十 is the number ten and 一yī刻kè means “one quarter”. This is the same in English where we say “a quarter past ten.
我wǒ 要yào 乘chéng 九jiǔ点diǎn半bàn 开kāi 的de 火huǒ车chē
wǒ yào chéng jiǔ diǎn bàn
kāi de huǒ chē
I want ride 9:30 leave /
departs
<possession> train

This sentence is very simple and follows the common 我wǒ要yào or “I want” format. Firstly note the use of 乘chéng, which means to ride, as they are saying the want to ride (to take) a specific train.

Next notice the use of 的de to describe which train. If the customer was stating that they want to take the train as opposed to a bus, they could just say “I want (to) ride the bus” 我wǒ要yào乘chéng火huǒ车chē (wǒ yào chéng huǒchē). In this dialogue however we know the customer is planning on taking the train, instead what needs to be communicated is which train. What the customer wants is the 9:30 train, or more specifically the train which departs (开kāi) at the 9:30, the 9:30 departing train 99::3300开kāi的de火huǒ车chē. It is for this reason we use 的de to attribute the time to the train. One way of thinking about 的 in this sentence is to imagine using brackets, the customer is saying “I want to ride the (9:30 departing) train”. I talk more about 的 in my post on how to use de in Chinese.

那nà 是shì 一yī百bǎi五wǔ十shí元yuán
nà shì yībǎi wǔshí yuán
that is one hundred and fifty yuan

Here the customer service person simply states the price. 元 is the measure of currency in China. You can learn more about making payment by credit card in my post here and also about counting in Chinese in my post on how to count in Chinese.

谢xiè谢xie
xièxiè
thank you

谢xiè谢xie is the word for “thank you” in Chinese, which you should be familiar with. You can learn some additional basic Chinese vocabulary in my post on the top 25 Chinese phrases for tourists.

这zhè 是shì 你nǐ的de 票piào 与yǔ 零líng钱qián
zhè shì nǐ de piào yǔ língqián
this is your ticket and change

This sentence follows the same structure as you would use in English. A point to note here is the use of 与yǔ i(yǔ) instead of 和hé (hé). The speaker could have used 和hé and instead said 票piào和hé零líng钱qián, however 和hé is a little more informal.

谢xiè谢xie
xièxiè
thank you

Vocabulary for Long Distance Trains

English Chinese Pronunciations (Pinyin)
(train) line 线xiàn xiàn
subway map 地dì铁tiě路lù线xiàn图tú dìtiě lùxiàn tú
passenger 乘chéng客kè chéngkè
Topup 充chōng值zhí chōngzhí
prepaid card 充chōng值zhí卡kǎ chōngzhí kǎ
public transport card 公gōng交jiāo卡kǎ gōngjiāo kǎ
expiration 期qī限xiàn qíxiàn
get on the bus / get in the card 上shàng车chē shàng chē
get off the bus / get out the car 下xià车chē xià chē
to take a train or bus 搭dā dā
public toilet 公gōng共gòng厕cè所suǒ gōnggòng cèsuǒ
Ticket Gate 剪jiǎn票piào口kǒu jiǎnpiào kǒu
Ticket Gate 检jiǎn票piào口kǒu jiǎnpiào kǒu
Ticket Gate 票piào闸zhá门mén piào zhámén
Ticket Clerk 检jiǎn票piào员yuán jiǎnpiào yuán
Automatic Ticket Gate 自zì动dòng剪jiǎn票piào口kǒu zìdòng jiǎnpiào kǒu
Red Line 红hóng线xiàn hóngxiàn
Yellow Line 黄huáng线xiàn huáng xiàn
Orange Line 橙chéng线xiàn chéng xiàn
Green Line 绿lǜ线xiàn lǜ xiàn
Black Line 黑hēi线xiàn hēi xiàn
White Line 白bái线xiàn bái xiàn
Blue Line 蓝lán线xiàn lán xiàn
train door 车chē门mén chēmén
door 门mén mén
express service 快kuài车chē kuàichē
timetable 时shí刻kè表biǎo shíkè biǎo
ticket office 售shòu票piào亭tíng shòupiào tíng
platform 月yuè台tái yuè tái
waiting room 候hòu车chē室shì hòuchē shì
lost and found 失shī物wù招zhāo领lǐng处chù shīwù zhāolǐng chù
imformation desk 询xún问wèn台tái xúnwèn tái
hall 车chē站zhàn大dà厅tīng chēzhàn dàtīng
terminal 终zhōng点diǎn站zhàn zhōngdiǎn zhàn
replacement ticket 補bǔ票piào bǔpiào
southbound 南nán向xiàng nán xiàng
northbound 北běi向xiàng běixiàng
eastbound 东dōng向xiàng dōng xiàng
westbound 西xī向xiàng xīxiàng
high speed train 高gāo铁tiě gāotiě
high speed train 高gāo速sù列liè车chē gāosù lièchē
destination 目mù的dì地dì mùdì de
stopping 停tíng靠kào站zhàn tíngkào zhàn
carriage 车chē厢xiāng chēxiāng
tram 电diàn车chē diànchē
express 快kuài车chē kuàichē
booking office 售shòu票piào处chù shòupiào chù
timetable 列liè车chē时shí刻kè表biǎo lièchē shíkè biǎo
train / platform sign 列liè车chē指zhǐ示shì牌pái lièchē zhǐshì pái
express train 快kuài车chē kuàichē
local train 慢màn车chē mànchē
soft / cushion seats 软ruǎn座zuò ruǎn zuò
ordinary seats 硬yìng座zuò yìngzuò
soft sleeper (a soft bunk) 软ruǎn卧wò ruǎnwò
hard sleeper (a hard bunk) 硬yìng卧wò yìngwò
pay the excess train fare 补bǔ票piào bǔpiào
wairting room 候hòu车chē室shì hòuchē shì
platform-ticket 月yuè台tái票piào yuè tái piào
dining car 餐cān车chē cānchē
carriage 车chē厢xiāng chēxiāng
luggage storage office 行xíng李li寄jì存cún处chù xínglǐ jìcún chù
passport 护hù照zhào hùzhào
middle berth (sleeper) 中zhōng铺pù zhōng pù
upper berth (sleeper) 上shàng铺pù shàng pù
lower berth (sleeper) 下xià铺pù xià pù
hard sleeper 硬yìng卧wò yìngwò
soft sleeper 软ruǎn卧wò ruǎnwò
hard seat 硬yìng座zuò yìngzuò
soft seat 软ruǎn座zuò ruǎn zuò

Useful Chinese Phrases for Long Distance Trains

English Chinese Pronunciations (Pinyin)
How often do the trains run? 火huǒ车chē多duō久jiǔ开kāi一yī班bān?? huǒchē duōjiǔ kāi yī bān?
Which line should I take to the airport? 到dào飞fēi机jī场chǎng要yào搭dā哪nǎ条tiáo线xiàn?? dào fēijī chǎng yào dā nǎ tiáo xiàn?
Let me take a look at the subway map 让ràng我wǒ看kàn一yī下xià地dì铁tiě路lù线xiàn图tú ràng wǒ kàn yīxià dìtiě lùxiàn tú
Don’t obstruct the path of the people alighting from the train 别bié挡dǎng住zhù乘chéng客kè下xià车chē的de路lù bié dǎngzhù chéngkè xià chē de lù
Wait behind the the line 等děng在zài候hòu车chē线xiàn的de后hòu面miàn děng zài hòuchē xiàn de hòumiàn
Stand behind the yellow line 站zhàn在zài黄huáng线xiàn的de后hòu面miàn zhàn zài huáng xiàn de hòumiàn
Where should we get off? 我wǒ们men应yīng该gāi哪nǎ里lǐ下xià车chē?? wǒmen yīnggāi nǎlǐ xià chē?
Please don’t lean against the doors 请qǐng勿wù倚yǐ靠kào车chē门mén qǐng wù yǐkào chēmén
Watch your step 小xiǎo心xīn台tái阶jiē xiǎoxīn táijiē
Watch your hands 小xiǎo心xīn夹jiā手shǒu xiǎoxīn jiā shǒu
What do you want, cushion seat, ordinary seat, cushion berth, ordinary berth? 您nín要yào软ruǎn座zuò硬yìng座zuò还hái是shi软ruǎn卧wò硬yìng卧wò?? nín yào ruǎn zuò yìngzuò háishì ruǎnwò yìngwò?
I would like a hard sleeper 我wǒ想xiǎng买mǎi一yī张zhāng硬yìng卧wò的de票piào Wǒ xiǎng mǎi yī zhāng yìngwò de piào
I would like a soft sleeper 我wǒ想xiǎng买mǎi一yī张zhāng软ruǎn卧wò的de票piào wǒ xiǎng mǎi yī zhāng ruǎnwò de piào
I would like a hard seat 我wǒ想xiǎng买mǎi一yī张zhāng硬yìng座zuò的de票piào wǒ xiǎng mǎi yī zhāng yìngzuò de piào
I would like a soft seat 我wǒ想xiǎng买mǎi一yī张zhāng软ruǎn座zuò的de票piào wǒ xiǎng mǎi yī zhāng ruǎn zuò de piào
If possible I’d like a soft sleeper 如rú果guǒ可kě以yǐ的de话huà我wǒ想xiǎng要yào软ruǎn卧wò rúguǒ kěyǐ dehuà wǒ xiǎng yào ruǎnwò
I’d like a soft sleeper from Beijing to Shanghai. 我wǒ要yào一yī张zhāng从cóng北Běi京jīng到dào上Shàng海hǎi的de软ruǎn卧wò wǒ yào yī zhāng cóng běijīng dào shànghǎi de ruǎnwò
Can I get to the airpot from this stop? 我wǒ从cóng这zhè站zhàn下xià车chē能néng走zǒu到dào飞fēi机jī场chǎng吗ma?? wǒ cóng zhè zhàn xià chē néng zǒu dào fēijī chǎng ma?
Watch your step. 小xiǎo心xīn台tái阶jiē xiǎoxīn táijiē
Watch your hands. 小xiǎo心xīn夹jiā手shǒu xiǎoxīn jiā shǒu
Don’t lean on the door 请qǐng勿wù倚yǐ靠kào车chē门mén qǐng wù yǐkào chēmén