Sample dialogue for making an appointment in Chinese

In this post I’ll provide you with a sample dialogue of vocabulary for making an appointment in Chinese.

Before you start be sure to check out my post on how to ask for an appointment in Chinese.

Dialogue

[Receptionist] Good morning, Best Doctor’s clinic.
早zǎo上shang好hǎo,,这zhè里lǐ是shì最zuì好hǎo医yī生shēng诊zhěn所suǒ。.
zǎoshang hǎo, zhèlǐ shì zuì hǎo yīshēng zhěnsuǒ.


[Patient] Good morning, I’d like to make an appointment to see the doctor
早zǎo上shang好hǎo,,我wǒ要yào预yù约yuē去qù看kàn医yī生shēng。.
zǎoshang hǎo, wǒ yào yùyuē qù kàn yīshēng.


What time would you like to see the doctor?
您nín想xiǎng几jǐ点diǎn见jiàn医yī生shēng??
nín xiǎng jǐ diǎn jiàn yīshēng?


Would tomorrow afternoon at 2pm be okay?
明míng天tiān下xià午wǔ22点diǎn好hǎo吗ma??
míngtiān xiàwǔ liǎng diǎn hǎo ma?


Wait a moment, I’ll check .
稍shāo等děng,,我wǒ查chá查chá看kàn。.
shāo děng, wǒ chá chákàn.

I’m sorry, there are no appointments before 3pm
对duì不bu起qǐ,,33点diǎn以yǐ前qián医yī生shēng没méi有yǒu空kōng。.
duìbùqǐ, sān diǎn yǐqián yīshēng méiyǒu kòng.

We could make an arrangement (the appointment) at 4 o’clock.
我wǒ们men可kě以yǐ安ān排pái在zài44点diǎn钟zhōng。.
wǒmen kěyǐ ānpái zài sì diǎn zhōng.


That’s fine. Thank you.
好hǎo的de。.谢xiè谢xie。.
hǎo de. xièxiè.


Please give me your name and telephone number.
请qǐng告gào诉sù我wǒ您nín的de姓xìng名míng和hé电diàn话huà号hào码mǎ。.
qǐng gàosù wǒ nín de xìngmíng hé diànhuà hàomǎ.


This is Peipei Zhang, my number is 12345678.
这zhè是shì张zhāng培péi培péi,,我wǒ的de号hào码mǎ是shì1122334455667788。.
zhè shì zhāngpéipéi, wǒ de hàomǎ shì yī – ‘èr – sān – sì – wǔ – liù – qī – bā.


Ok, Your appointment is with a doctor Wang.
好hǎo了le,,你nǐ预yù约yuē的de是shì王wáng医yī生shēng。.
hǎole, nǐ yùyuē de shì wáng yīshēng.


Thank you very much. Good bye.
谢xiè谢xie,,再zài见jiàn。.
xièxiè, zàijiàn.

Dialogue breakdown

Here is a break down of each sentence in the dialogue. In some cases I have grouped characters that should be remembered together rather than in isolation.


Good Morning, This is Best Doctor’s Clinic
早zǎo上shang好hǎo,,这zhè里lǐ是shì最zuì好hǎo医yī生shēng诊zhěn所suǒ。.

早zǎo上shang好hǎo 这zhè里lǐ 是shì 最zuì好hǎo 医yī生shēng 诊zhěn所suǒ
zǎoshang hǎo zhèlǐ shì zuìhǎo yīshēng zhěnsuǒ
good morning here (this) is best (very good) doctor clinic

The important takeaways from this dialogue:

  • 早zǎo上shang好hǎo (zǎoshang hǎo) is a common way of saying good morning and should be remembered as a set phrase. I have a post on the best ways to say hello in Chinese, which provides alternative greetings you can substitute into this sentence.
  • 这zhè里lǐ (zhèlǐ),literally “this + inside”, means here. An alternative example of this is “he isn’t here” 他tā不bù在zài这zhè里lǐ (tā bùzài zhèlǐ).
  • 最zuì好hǎo (zuìhǎo), means “most+ best”, and is just a silly name we are giving the Doctor’s clinic

I’d like to make an appointment to see the doctor
早zǎo上shang好hǎo,,我wǒ要yào预yù约yuē去qù看kàn医yī生shēng。.

早zǎo上shang好hǎo 我wǒ 要yào 预yù约yuē 去qù看kàn 医yī生shēng
zǎoshang hǎo wǒ yào yùyuē qù kàn yīshēng
good morning I want appointment go and see doctor

The main point of interest are the words 预yù约yuē (yùyuē) and 去qù看kàn ( qù kàn)

  • 预yù约yuē (yùyuē) is one way of saying “appointment” in Chinese. Another common way of saying this is 约yuē会huì (yuēhuì),
  • 去qù看kàn (qù kàn) is two words meaning go + see, however I’ve grouped them together for clarity. You could use this to say “go and see a movie” 去qù看kàn电diàn影yǐng (qù kàn diànyǐng), where 电diàn影yǐng (diànyǐng) means “movie”.

I have an in depth post called n how to ask for an appointment in Chinese where I go into great detail about how to modify this phrase to ask for appointment times or dates, please check it out.


What time would you like to see the doctor?
您nín想xiǎng几jǐ点diǎn见jiàn医yī生shēng??

您nín 想xiǎng 几jǐ点diǎn 见jiàn 医yī生shēng
nín xiǎng jǐ diǎn jiàn yīshēng
you (polite) want what time see/meet doctor

Important points from this sentence:

  • 您nín (nín) is a polite way of saying “you” 你 (nǐ)
  • 想xiǎng (xiǎng) means “to want”, however we could have substituted 要yào or 想xiǎng要yào (xiǎng yào) here, both of which would have given similar meaning of “want” or “need”
  • 见jiàn (jiàn) means “to see”, although we could have also used the word 看kàn (kàn), which would give the same meaning.

Would tomorrow afternoon at 2pm be okay?
明míng天tiān下xià午wǔ22点diǎn好hǎo吗ma??

明míng天tiān 下xià午wǔ 22点diǎn 好hǎo 吗ma
míngtiān xiàwǔ liǎng diǎn hǎo ma
tomorrow afternoon two o’clock good/okay <yes/no question indicator>

This sentence incorporates both dates and times, be sure to check out my posts on both how to say dates in Chinese and how to tell the time in Chinese for clarity on these. Also note:

  • In Chinese you can Arabic numerals just as you do in English i.e. 1,2,3…
  • The time can be written as 22点diǎn (diǎn zhōng) or 22点diǎn钟zhōng (diǎn zhōng) both are fine.
  • 下xià午wǔ (xiàwǔ) is the equivalent of “afternoon” or saying “PM”(Post Meridiem), however unlike English where you’d write “2 PM”, in Chinese you are essentially saying “PM 2”
  • The opposite of 下xià午wǔ ((xxiiààwwǔǔ)) is 上shàng午wǔ (shàngwǔ) and means “morning” or “AM”; remember which means morning and which means afternoon can be difficult, I’d recommend thinking of it as committing to memory that:
    • 上shàng (shàng) means “before”, as in “before noon” 上shàng午wǔ (shàngwǔ).
    • 下xià (xià) means “after” as in “after noon” 下xià午wǔ (xiàwǔ).

Wait a moment, I’ll check
稍shāo等děng,,我wǒ查chá查chá看kàn。.

稍shāo等děng 我wǒ 查chá查chá看kàn
shāo děng wǒ chá chákàn
wait a moment I’ll check

This is a short sentence which contains some interesting phrases:

  • 稍shāo等děng (shāo děng) means “wait a moment” and literally broken down means “little + wait”, however it should be taken as a set phrase. The speaker could have alternatively said:
    • 等děng一yī下xià (děng yīxià) “wait a moment”, literally “wait + a moment
    • 等děng等děng (děng děng) “hold on”, literally “wait + wait”
  • 查chá查chá看kàn (chá chákàn) is a set phrase meaning “to check”, as in the speaker will check; literally this means “check + check + look”. Alternatives to this phrase are:
    • 看kàn看kan (kàn kàn), literally “look + look” but is another set phrase


I’m sorry, there are no appointments before 3pm(读不起,3点以前医生没有空)
读dú不bù起qǐ,,33点diǎn以yǐ前qián医yī生shēng没méi有yǒu空kōng 。.

对duì不bu起qǐ 33点diǎn 以yǐ前qián 医yī生shēng 没méi有yǒu 空kōng
duìbùqǐ sān diǎn yǐqián yīshēng méiyǒu kòng
I’m sorry 3pm before doctor doesn’t have free time

This phrase is straight forward, however you should note

  • 读dú不bù起qǐ (duìbùqǐ) is a set phrase meaning “sorry” or “apologies”. Alternatives are
    • 抱bào歉qiàn (bàoqiàn) “sorry”
  • 33点diǎn (sān diǎn) could have been written as 33点diǎn钟zhōng (3 diǎn zhōng), both of which mean “3 o’clock’
  • The word order of saying “before 3 o’clock” is reversed in Chinese, with the order instead being “3 o’clock before”, that is 33点diǎn以yǐ前qián (sān diǎn yǐqián), where 以yǐ前qián (yǐqián) means “before”. If the speaker had wanted to say “there are no appointments AFTER 3pm”, the sentence would be 33点diǎn以yǐ后hòu医yī生shēng没méi有yǒu空kōng (sān diǎn yǐhòu yīshēng méiyǒu kòng), where 以yǐ后hòu (yǐhòu) means “after”
  • 空kōng (kòn) means “free” or “free time”

We could make an the appointment for 4 o’clock
我wǒ们men可kě以yǐ安ān排pái在zài44点diǎn钟zhōng。.

我wǒ们men 可kě以yǐ 安ān排pái 在zài 44点diǎn钟zhōng
wǒmen kěyǐ ānpái zài sì diǎn
we can arrange at 4 o’clock

This sentence starts off with 我wǒ们men可kě以yǐ (wǒmen kěyǐ), “we can / are able to”. Next we see a different word introduced, instead of “appointment” 预yù约yuē (yùyuē), the speaker uses the word 安ān排pái (ānpái), which means “to arrange”, the complete used is “arrange at 4 o’clock” 安ān排pái在zài44点diǎn钟zhōng (ānpái zài sì diǎn). The speaker could have instead said 预yù约yuē在zài44点diǎn (yùyuē zài sì diǎn), which would have conveyed a similar meaning.


That’s fine. Thank you.
好hǎo的de。.谢xiè谢xie。.

好hǎo的de 谢xiè谢xie
hǎo de xièxiè
good thank you

Thiis should need no real explanation, except that you should note that 好hǎo的de (hǎo de) is a set phrase; here 的de (de) is a indicated possession, so it is changing “good” into “that’s good”, specifically “what you just said is good”


Please give me your name and telephone number
请qǐng告gào诉sù我wǒ您nín的de姓xìng名míng和hé电diàn话huà号hào码mǎ。.

请qǐng 告gào诉sù 我wǒ 您nín的de 姓xìng名míng 和hé 电diàn话huà号hào码mǎ
qǐng gàosù wǒ nín de xìngmíng hé diànhuà hàomǎ
please tell me your full name and telephone number

Some notable vocabulary here:

  • 请qǐng (qǐng) means “please”; had the speaker not said this it would be somewhat abrupt to simply say “tell me your full name and telephone number”
  • 告gào诉sù (gàosù) means “tell“; the speaker could have alternatively said 给gěi (gěi)
  • 姓xìng名míng (xìngmíng) specifically means “full name”, whereas if they’d just said 名míng字zi (míng zì) can be interpreted as simply “name” or “first name”
  • 电diàn话huà号hào码mǎ (diànhuà hàomǎ) means “telephone number”, however the speaker could have said 手shǒu机jī号hào码mǎ (shǒujī hàomǎ) “mobile phone number”. Note that 号hào码mǎ (hàomǎ) means “number”.

This is Peipei Zhang, my number is 12345678.
这zhè是shì张zhāng培péi培péi,,我wǒ的de号hào码mǎ是shì1122334455667788。.

这zhè 是shì 张zhāng培péi培péi 我wǒ的de 号hào码mǎ 是shì 1122334455667788
zhè shì zhāngpéipéi wǒ de hàomǎ shì yī – ‘èr – sān – sì – wǔ – liù – qī – bā
this is Peipei Zhang my number is 12345678

Some notes on this sentence:

  • In Chinese, the surname goes before given names and given names are joined together into a single word, even though they are separate characters. For more information see my post on how to address people in Chinese.
  • The speaker simply said 号hào码mǎ (hàomǎ), meaning “number”; this is fine as you know by the context they are referring to their phone number. Keep in mind that Chinese is a highly contextual language, so words are often dropped if it can be understood what is being referred to by the context of the conversation.
  • Obviously “12345678” isn’t a real phone number, but be sure to check out my post on how to count in Chinese.

Your appointment is with a doctor Wang.
好hǎo了le,,你nǐ预yù约yuē的de是shì王wáng医yī生shēng。.

好hǎo了le 你nǐ 预yù约yuē 的de 是shì 王wáng医yī生shēng
hǎole nǐ yùyuē de shì wáng yīshēng
okay your appointment <possession> is (with) Dr Wang

Note that the caller is told their doctor is “Doctor Wang”. In Chinese the surname comes before the title, so the equivalent in Wnglish would be “Wang Doctor” rather than “Doctor Wang”. Again please refer to my post on how to address people in Chinese.


Thank you very much. Good bye.
谢xiè谢xie,,再zài见jiàn。.

谢xiè谢xie 再zài见jiàn
xièxiè zàijiàn
thank you good bye

This is an easy one. The called could have said 明míng天tiān见jiàn (míngtiān jiàn) meaning “see you tomorrow’, but unless you know the receptionist taking the call is always there and it’s not a big doctors office you probably should say this.

Conclusion

I hope this has given you some insights into a simple dialogue of booking an appointment. Feel free to leave comments and I’ll do my best to address them either directly or in a post.